CurryHunter

 

Frequently Asked Questions

Who are CurryHunter Ltd and why am I redirected to Curryhunter.co.uk?

Curryhunter.co.uk is our partner website who manages the checkout process and payments securely. Curryhunter.co.uk is a registerd business in England and Wales and maintains procedures to keep your personal and financial information safe.

How secure is my order and payments?

Curryhunter.co.uk manages all customer information securely and with extreme care. Curryhunter.co.uk is a registerd business in England and Wales and uses the latest security procedures to keep your personal and financial information secured. Curryhunter.co.uk does not store your financial information unless you instruct to. Additionally, we use a secured connection to deal with your data over https.


How can I pay? Do you accept American Express or PayPal? Can I pay cash?

We accept payments from all major card providers, including American Express and PayPal etc. Yes, you can also pay cash, just choose 'Paying Cash' on the checkout basket details page.


How do I know if my order has been confirmed?

If you have reached the confirmation page and placed the order by clicking a "PLACE ORDER" button, there will be a confirmation message on that page. Also you will receive an email if you have logged in before placing the order.

My order has been rejected. What can I do?

If you have paid up front, your money will be returned to you as soon as possible. You can then order from a different restaurant.

My food is late, what should I do?

Sorry to hear that. The best thing to do is phone the restaurant, their number is on your order confirmation email. If you do not get anywhere with the restaurant, get in touch with us using one of the options below. Have your order number handy – that is in your order confirmation email, too.

My order is here, but it is not right. What should I do?

Sorry to hear that. The best thing to do is phone the restaurant, their number is on your order confirmation email. If the restaurant does not make things right, get in touch with us using one of the options below. Have your order number handy – that is in your order confirmation email, too.